Privacy policy

We are committed to protect your personal data. Therefore, we collect data only in accordance with the GDPR. In our privacy policy we inform you about the most important aspects of data processing concerning our website.

Contact

If you contact us or fill in a contact form on our website, the data you provide will be saved to process your request or to contact you for further information. This data will not be transferred to an outside third party without your consent.

Storage of data

To process your request, reservation, order, activation, registration or the transmission of other contact forms on our website as well as to save and store your data we use cloud services and CRM systems
The adequate level of data protection is based on an adequacy decision taken by the European Commission (“Privacy Shield”) or on data processing agreements with the respective company.
The data you provide is required to fulfil the contract or to carry out pre-contractual measures. Especially certain types of data (e.g. name and surname, address or place of business, tax ID or VAT-number) are required for the conclusion of a contract to meet our tax obligations or any other legal provisions. Without this data we cannot conclude a contract with you. The data you provide will be stored in our CRM systems and database until you revoke your consent.
For the payment process and to fulfil our tax obligations your credit card data will be transferred to the payment provider and to our tax accountant.
The data processing takes place in accordance with the requirements of art. 6 para. 1 lit a (consent) and/or lit b (processing necessary for the performance of a contract) of the GDPR.
The data storage takes place in accordance with the requirements of art. 6 para. 1 lit f (legitimate interests) of the GDPR.
Our objective in accordance with the GDPR (legitimate interests) is the statistical evaluation and analysis of our efforts to turn clients into repeat clients and to offer an adequate service as well as special offers and prices to our repeat clients.

Cookies

Our website uses cookies. A cookie is a small text file that is stored on a device with the help of the browser. Cookies do not cause any damage. We use cookies to create a user-friendly offer and to display relevant content. Some cookies are stored on a device until you delete them. They allow us to recognise your browser the next time you visit our website. If you do not wish to accept cookies you can change the settings of your browser in order to prevent the saving of cookies or to get a notification anytime cookies are used, so you will be able to allow cookies in individual cases. The European Interactive Digital Advertising Alliance also offers the possibility to block the use of non-technical third party cookies on its website: www.youronlinechoices.eu. Without cookies certain sections of our website might not work properly.

Web-Analysis

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). For this functions cookies are used to analyse the use of the website. The information generated through the use of these cookies are transmitted to and stored by Google on its servers. Your IP address is collected but immediately anonymised (for example by deleting the last 8 bits). As a result the geolocation data is less accurate. The connection to the web analytics service provider Google is based on an adequacy decision taken by the European Commission (“Privacy Shield”). You can prevent the saving of cookies by changing the respective settings of your browser software. You can also prevent data collection connected to your use of our online services through cookies and the processing of this data by google, by installing the browser-plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en. The data processing takes place in accordance with the requirements of art. 6 para. 1 lit f (legitimate interests) of the GDPR. Our objective in accordance with the GDPR (legitimate interests) is the improvement of our products and services and our web presence through the analysis of the use of our website as well as marketing and distribution strategies.

Your rights

You have the right of access, rectification, erasure, restriction of processing, data portability and the right to object. If you object, the legitimacy of consented data processing until the moment of your objection will remain intact. If you want make use of one of these rights, please contact us using the contact details stated below. If you believe that the processing of your data violates the data protection law or that your privacy rights are violated otherwise, you can contact the supervisory authority.

The data controller
Hotel Akelei, Via Burg 7, 39031 Riscone/Brunico, South Tyrol / Italy